Apple is having a hard time dealing with the users. There are too many problems to solve now, they are totally puzzled. The bad reports of iPhone 7 already discouraged them and now their popular services are not working. The store suddenly went offline and it was a server issue, users were stranded. They thought the problem was with their phone, but something different happened.
Customers used Twitter to send their grievances, Apple Support became busy. The servers needed upgrades, Apple didn’t do that. The suffering is really brutal; the customers will not tolerate this. The large ecosystem gets affected by minor problems, Apple knows that.
Apple didn’t confirm anything, they just handled individual problems. Facebook also faces server issues, but they rectify things very quickly. There is a separate page, which shows the system status; Apple didn’t touch it. They never admit their mistakes, due to the fear of criticism. After the matters cool down, they update this information. Troubleshooting was really needed her, users are frustrated. Apple’s family is becoming bigger; they should really be more serious now. The firm only concentrates on increasing users and accumulating cash. These issues will affect the paid subscribers; they will opt out of plans. A tweet came from apple and it gave the users some hope.
The problems persisted for hours; Apple’s technical team was clueless. Server connection never remains constant, users understand that. Errors are natural, but the way a company reacts to them is vital. One user was backing up his data, when this took place. The process had to be repeated once again, he just wanted to leave this service. Users in Japan were secure, it happened in USA only. AT&T is the main culprit here, their servers encountered the problem. People blamed Apple, but they were not directly involved. The company’s DNS issues are frustrating for everyone.