Recently a lot of users were facing a problem with iTunes where in the music from the user’s personal collection was getting deleted. The company confirmed that the issue which had affected just a few users would be fixed with the latest update of iTunes which would be releasing shortly. The debate had raged after the blog post written by Jake Pinkstone of Vellum had been posted. In the post, the complaint that was highlighted was the fact that 122 GB of music had been deleted from his personal collection after he had joined the service without his permission.

This incident happened after he had scanned his music library so that it could be accessible across his devices. After that the confusion that was ensued after a representative from Apple Support had told him that the matching system, of Apple Music was functioning as intended.

When questioned about weather this was supposed to happen, the representative said yes in response to the question asked. As per the own support of document of Apple, this was inaccurate.

The reason as to why this was happening and the bug that was causing the problem is yet to be known. The company even failed to reproduce the problem however as per the statement made by the company, they stated that they managed to narrow down the problem not to Apple music but to iTunes. It is also yet to be known if the fix would come in a major or minor update of iTunes. The one possibility that a lot of people speculate is that this update could come with the iTunes 12.4 version as it is scheduled to be released shortly with a minor redesign that would be included in the latest version. This information was also given by a source from MacRumors recently.