As Smartphones dominate our daily lives, battery problems also become very common. But what is the trick to extend the phone’s battery life? Caleb, a common iPhone user had a query and he directed his question towards Tim Cook. His email received an immediate reply and Craig Federighi answered that question. This shows how active Apple’s Customer Care unit is.
They always want their users to get the best service and their problems are always taken care of. We often open several apps and they run as background tasks. In some devices like Nokia Lumia, these unused applications kill the battery. So Microsoft tells the users to close these apps, when not in use.
But with Apple it is different, multitasking apps have no direct impact on battery life and this was mentioned in the Senior VP’s reply. Well the man, didn’t get a reply from Tim Cook, but he was not disappointed. App closure saves battery it is a known fact. For Android users, the same thing applies, but opening the device manager to boost performance is not advisable. It takes up RAM space and ultimately uses up battery. So it should be done occasionally, when the battery is low, or the phone is running slow. Optimizing is essential and Samsung recently announced that unnecessary apps should be uninstalled. This does not mean Apple users always run unnecessary apps, but the company says nothing about this.
The legendary Steve Jobs sometimes replied to emails directly, but Tim Cook is different. He lets other executives handle the matter; he focuses on more important things. Caleb told about this to a website and he seemed quite happy. He was totally unsure about the virality of the matter and he loves the attention. Casual emails often become big news and this is one such instance. Customers should always talk about phone‐related issues and companies are more than happy to entertain them.
