A twitter account was officially launched by Apple today which can help provide its customers with all the necessary help and support that they need. Even though the company has various kinds of accounts that they provide the necessary support with, however this is the first time that the company has managed to open up a support page that caters to every product that the company provides. The page has already been verified and the validity has already been confirmed.

The page profile that is on Twitter has a brief description which tells the user that this is the page where different kinds of tricks and tips can be found as well as the necessary information that is helpful can also be found. In case a person has a question, they can go ahead and post it there and they will get a reply to that also.

While it is still not clear as to the 1 on 1 support will be provided by the company, however it is allowing users to post their questions that they have no matter how complicated it may be. The customer’s will get a direct answer to their question via the social media with a reply that consists of 140 characters.

In addition to that, there are also wider trends that are being used by the company so that they can reach out to their users which are now being considered as a norm. As time has passed by, Apple has become more accessible with the help of the social media and is also addressing to their customers in an informal approach. There are a variety of topics and products that a customer can ask questions about. This also includes their radio service and other such features and services that the company offers. Though the marketing and news account is still not there for company, however it seems that even that will be taken care of eventually.